Study warns overreliance on generative AI may erode managers' judgment

Generative artificial intelligence (Gen‑AI) has moved from novelty to routine tool in many workplaces, according to a new study released by the University of Bath. The research surveyed managers across a range of sectors and found that while the technology streamlines tasks and accelerates decision‑making, excessive dependence on Gen‑AI may diminish key managerial competencies. Specifically, the study warns that overreliance can erode moral insight, reduce contextual understanding, and weaken the practical know‑how required to execute complex projects.

The Bath team analysed responses from over 500 mid‑level and senior managers who reported using Gen‑AI for tasks such as report drafting, data analysis and strategic planning. Findings indicate a measurable decline in self‑assessed ethical judgment and situational awareness among those who relied on AI for more than 50 % of their routine decisions. Researchers suggest that the loss of these soft skills could impair leadership effectiveness and increase the risk of oversight in critical business judgments. The authors recommend balanced integration of Gen‑AI, paired with ongoing training and reflective practice, to preserve essential managerial capabilities while still leveraging the efficiency gains offered by the technology.