StubHub Cancels World Cup Tickets, Fans Stranded

Hundreds of fans who purchased World Cup tickets through the resale platform StubHub have reported that their tickets were cancelled at the last minute, according to statements from several affected buyers. The cancellations involve tickets for matches scheduled to take place at the 2026 FIFA World Cup in the United States. StubHub has attributed the cancellations to a combination of match rescheduling and the discovery that some tickets were not valid for the official event.

The buyers, who paid between $150 and $500 per ticket, received notifications from StubHub that their tickets had been voided and that refunds would be processed. FIFA’s policy on secondary‑market sales states that tickets bought through third‑party sites are not guaranteed, and the organization has urged fans to verify the legitimacy of any resale purchase. StubHub has pledged to reimburse affected customers and to investigate the circumstances that led to the cancellations.

The incident underscores the risks associated with purchasing World Cup tickets from resale sites. Fans who have been impacted are awaiting refunds and are advised to keep all correspondence from StubHub and to monitor their accounts for the completion of the reimbursement process.