ServiceNow invests $40 million in Indian banking software specialist BusinessNext

ServiceNow has announced a strategic investment in BusinessNext, a fintech company that delivers AI‑powered banking software. The partnership will give BusinessNext access to ServiceNow’s enterprise‑grade platform and its global network, enabling the company to scale its solutions for banks and financial institutions worldwide.

BusinessNext’s platform uses machine learning to automate core banking processes, from customer onboarding to risk management, and the infusion of ServiceNow’s resources is expected to accelerate product development and broaden the reach of its offerings into new markets. The collaboration also positions ServiceNow to deepen its presence in the financial services sector, complementing its existing workflow and operations solutions.

With the investment, BusinessNext aims to expand its global footprint, offering banks a more integrated and intelligent technology stack. The move is likely to enhance both companies’ competitive standing in the rapidly evolving fintech landscape.