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Democrats propose Project 2029 to curb robocalls, hold times and hidden fees

NPR Politics1 min read167 words
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Democratic leaders have introduced a new component to their emerging policy framework, often described as a counter‑proposal to the Republican‑led “Project 2025.” The initiative targets what officials call the “annoyance economy,” a term used to describe pervasive consumer irritants such as unsolicited robocalls, prolonged telephone hold times, opaque service fees and other routine frustrations. According to the proposal, the administration would empower the Federal Trade Commission and the Federal Communications Commission to tighten enforcement against illegal automated calls, require businesses to disclose wait‑time expectations, and mandate clearer pricing structures for common services.

The blueprint outlines a series of legislative and regulatory steps intended to reduce these nuisances, including potential amendments to the Telephone Consumer Protection Act, new standards for call‑center operations, and stricter penalties for hidden‑fee schemes. Lawmakers say the measures aim to improve everyday consumer experiences and restore confidence in market transactions. The proposal is slated for discussion in upcoming committee hearings, where it will be evaluated alongside other elements of the Democrats’ broader governance plan.

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