CollectWise (YC F24) Is Hiring

Collectwise, a Y Combinator‑backed startup focused on data‑driven customer insights, has posted a position for a Founding Customer Success Engineer. The role, listed on the company’s careers page, calls for an individual who can design and implement scalable customer success frameworks from the ground up, working closely with the founding team to shape product adoption and retention strategies.

Candidates are expected to bring a blend of technical and customer‑facing experience, including proficiency in data analytics, CRM platforms, and scripting or programming for automating support workflows. The position requires strong communication skills, a proactive mindset, and the ability to thrive in a fast‑paced, early‑stage environment where responsibilities will evolve rapidly as the company grows.

Collectwise’s hiring announcement reflects its commitment to building a robust customer success function as it expands its user base. By recruiting a founding engineer, the startup aims to embed best practices early, ensuring that new customers receive high‑quality support while the product continues to iterate on user feedback.